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Privacy Policy

This privacy policy has been updated on 6th May 2024

LOCTOC PTE LTD ("LOCTOC") takes your privacy very seriously. We ask that you read this privacy policy (the “Policy”) carefully as it contains important information about what to expect when KNOW collects personal information about you and how KNOW will use your personal data.

This Policy applies to information we collect on and its mobile application:

  1. Visitors to our website (the “Site”); and
  2. Users of the KNOW mobile applications; and
  3. People who register their emails with us
1. Information for California (CA) Residents

In compliance with California Consumer Privacy Act (CCPA), we have implemented an additional measure to protect the privacy of California residents. As outlined in the CCPA regulations, we provide a "Do Not Sell My Personal Information" link, empowering California residents to exercise their right to opt out of the sale of their personal information. This link can be found on our website, allowing you to make informed choices about the handling of their personal data. We are committed to upholding privacy standards and ensuring transparency in our data practices. For additional information or to request that KNOW not to “sell” or "share" your personal information , please see Your Privacy Choices.

2. Information collected from all visitor to our website

We will obtain personal data about you when you visit us. When you visit us, we may monitor the use of this Site through the use of cookies and similar tracking devices. For example, we may monitor the number of times you visit our Site or which pages you go to. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. Please see further the section on “Our Use of Cookies” below.

3. Information submitted into KNOW application or collected from users who use our services or apps

By using the KNOW applications you agree to let KNOW use the information and any other data for legal purposes.

When you register your phone numbers or email addresses with us, we may use it to contact you with updates or information about our service or offers from our partners. If you agree to us providing you with these information, you can always opt out at a later date. If you would rather not receive these information, please send a email message to requesting to unsubscribe.

By submitting your phone number or email you consent to the use of that phone number or email as set out in this policy.

If we are provided with access to your images, videos, other multi-media, and files, that you upload or download, we may use them to provide you the right experience of the KNOW application. For example, if you are uploading a photo to submit a checklist on our application to fulfil the duties of your job. 

If we are provided with access to your location information, we may use it to provide the best application experience for you and others. For example, if we are provided with access, to mark the location of your daily attendance.

4. Our use of cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the Site and to compile statistical reports on Site activity. For further information about cookies visit or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our Site features may not function if you remove cookies from your browser.

Learn more about how we use cookies in KNOW's Cookie Policy.

5. Access to your information and updating and correcting your information

Subject to the exceptions referred to in section 21(2) of the Personal Data Protection Act 2012 (No. 26 of 2012) of Singapore (“PDPA”), you have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to We may make a small charge for this service.
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to KNOW changes, for example if you change your phone number or email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email to You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

6. Non Disclosure

We do not sell, trade, or otherwise transfer to third parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours and others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

7. Links to other websites

Our Site may contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

8. Sales of business

If KNOW’s business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

9. Changes to Privacy Policy

We keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this page, and place notices on other pages of the Site, so that you may be aware of the information we collect and how we use it at all times. This privacy policy was last updated on 6th May 2024.

10. How to contact us

We welcome your views about our Site, applications, and our privacy policy. If you would like to contact us with any queries or comments please send an email to